Every part of the platform, documented. 52 articles across 14 sections. If the answer is not here, a real human picks up the phone.
Your first week with Vocatech. Porting, setup, and what to expect.
Picking, setting up, and living with the phones on your desks.
Webex on every device and ringing your cell.
The desktop popup that tells you who is calling before you pick up.
Running your phone system without a support ticket.
Auto attendants, hunt groups, call centers, and schedules.
Live dashboard, call journey, AI summaries, and email reports.
How recordings are captured, stored, and played back.
SMS, WhatsApp, Textdock, email-based messaging.
Virtual fax for sending, receiving, and archiving.
Overhead paging, loudspeakers, intercoms, and door stations.
REST API, webhooks, and MCP for connecting other systems.
Cycles, invoices, and updating payment.
Calls dropping, phones not registering, ports stuck.
The help center covers the common ground. For anything specific to your setup, call us. A real person picks up and usually has an answer in minutes.