Every part of the platform, documented. 69 articles across 12 sections. If the answer is not here, a real person picks up the phone.
Your first days with Vocatech: what you get, porting, going live, and the first invoice.
Picking, setting up, and living with the phones on your desks, plus paging and door phones.
The app for calling, messaging and meetings on desktop, phone and tablet.
The desktop popup that tells you who is calling before you pick up.
Adding people, their logins and passwords, voicemail, and where their calls go.
Auto attendants, hunt groups, call centers, schedules, holidays, greetings, and blocking.
The live view, every call's journey, AI summaries, email reports, and recordings.
SMS, MMS and WhatsApp on your business number, in Webex, in the portal, or by email.
Virtual fax by email and from the portal, and when a real fax line still makes sense.
Signing in, logins, invoices, payment, HIPAA, extra numbers, and leaving.
The API, webhooks, MCP, contacts and caller names, and texting from your own software.
Phones that will not register, bad audio, stuck ports, spam labels, and silent emails.
The help center covers the common ground. For anything specific to your setup, call us. A real person picks up and usually has an answer in minutes. A message from the contact page opens a ticket with our team.