Big brands trap you.
Local guys fall short.
We fit in between.
RingCentral-tier is reliable, expensive, and support is a maze. Local resellers are cheap, limited, and brittle. We built the third option: enterprise BroadWorks underneath, proprietary platform on top, real humans on the phone.
RingCentral, 8x8
Corporate. Advanced. Market-proven. And built to extract maximum revenue once you sign.
Multi-year contracts with auto-renewal traps. Miss your window and you are on the hook for three more years.
Recovery fees, compliance fees, port fees, and 911 fees all bolted onto the "flat" price once the invoice arrives.
Support funnels you through bots. By the time you reach a human, you have spelled your company name four times.
Proven enterprise backbone, real polish on the surface. Market-proven. Nobody gets fired for buying it.
Local providers
Cheap. Friendly. Usually limited. Sometimes built on the cheapest open-source stack.
Usually built on open-source Asterisk or a low-tier reseller platform. Not carrier-grade. Things break on updates.
Limited features. Three CRM connectors on a good day, and no AI transcription. Custom anything is a non-starter.
Owner-operated, so you might get real support, but it depends on who answers and when. No formal SLA to hold them to.
Cheap upfront. Some have unique niche features that look shiny in a demo. Dangerous zone when a customer outgrows them.
Vocatech
Enterprise carrier underneath. Custom platform on top. Flat price, month-to-month, real humans.
Cisco BroadWorks underneath, as used by Fortune 100s, governments, hospitals, and 25 of the top 30 global service providers.
Proprietary layer on top: our own recording server, AI transcription on our own GPUs, Callpop with AI summaries and history.
Custom integrations, not an app store. One REST API with webhooks in every seat, so your own tools connect to ours.
The engineers who build it answer the phone. Flat $29.95 per seat, no surprise fees, month-to-month, no contract.
The matrix that stops the marketing.
"I don't need anything" only lasts until the first customer leaves.
A phone system is not a commodity like a camera. It is an ongoing service. Most teams who pick the cheapest local reseller do it because they never tried what the market has proven is needed. Then a customer calls and their name does not come up. A voicemail gets lost. An auto attendant breaks the first time you change the greeting. Savings turn into lost revenue faster than most owners realize.
That is why we offer the free trial. Try the real thing, free until the first of next month. If it does not change how your team answers the phone, keep your money.
AI that backs up your people. Not one that replaces them.
What others are pushing
Replace your receptionist with an AI voice. It answers every call, routes every caller, never takes a break. Sounds great on the sales page. In reality it is a phone tree with a friendlier voice, and the moment a customer needs something real, they are stuck talking to it.
This works for big companies who have already accepted that their customers will be treated like tickets. It does not work for a small business whose differentiator is that a human picks up.
What we actually do with AI
We use AI to help the human pick up better. Callpop shows the caller record and the history before the phone rings twice. Every recorded call gets a transcript and a summary, searchable in Reports. The receptionist still answers, and the caller talks to a person.
And when nobody can pick up, our AI Agent does: it knows who is calling, puts the caller through to a person, takes a message and sends it in, and answers from your own facts. It backs up the team. It does not replace them.
BroadWorks underneath. Our own engine on top.
Cisco BroadWorks is the industry-standard enterprise phone platform, deployed by 25 of the top 30 service providers globally and hosted by over 450 Cisco service-provider partners across more than 80 countries. Almost nobody offering BroadWorks builds their own applications on top. They rent third-party components (which are expensive) or live with the bare platform (which feels dated).
We built everything on top ourselves. Our own call-recording server, our own AI transcription on our own GPUs, our own Callpop desktop app, our own Reports view, our own Textdock integration into Webex, our own public API and webhooks. The carrier backbone you want, with a user experience nobody else ships.
Try it free through the end of the month.
See the difference before you commit. No contract, no credit card dance, no surprise-fee invoice.