Locations · Brooklyn, NY
Phone service for Brooklyn, from Borough Park.
Our office is at 5314 18th Avenue in Borough Park, where Vocatech started in 2008. Brooklyn’s offices sit along 13th Avenue and Kings Highway, on Church, Flatbush and Nostrand Avenues, in the warehouses of Sunset Park and the Navy Yard, and most of them run on the phone. We serve them from here, on the numbers they already have, at one price per seat. Our business phone system (VoIP) runs on your office’s own internet, so nothing needs a visit.
5314 18th Avenue, Brooklyn, NY 11204. Monday to Thursday 9 AM to 5 PM, Friday 9 AM to 12 PM.
Borough Park first, and the neighborhoods around it.
Each one is a short drive from the office, and the same people answer all of them.
Borough Park
Our own neighborhood. 13th Avenue’s shops, the hardware row under the train on New Utrecht Avenue, the 39th Street warehouses.
Flatbush
Church, Flatbush and Nostrand Avenues, the Junction by Brooklyn College, and the clinics and pharmacies along them.
Midwood
Kings Highway, Avenue J and Avenue M, with home care agencies clustered on Avenue M and McDonald Avenue.
Crown Heights
Kingston, Nostrand and Utica Avenues off Eastern Parkway, and the warehouses and garages along Atlantic Avenue.
Kensington
Church, Coney Island, Ditmas and McDonald Avenues, where contractors and home care offices sit among the shops.
Bensonhurst
18th Avenue and 86th Street under the D train, and Bay Parkway, with the borough’s builders and haulers close by.
Sunset Park
Industry City, Bush Terminal and the Army Terminal on the water, and the shops and offices of 5th and 8th Avenues.
Sheepshead Bay
Kings Highway and Avenue U, with more home care agencies and medical offices than any other part of Brooklyn.
Williamsburg
Lee, Bedford and Division Avenues, the Grand Street and Graham Avenue districts, and the Navy Yard on Flushing Avenue.
Greenpoint
Manhattan Avenue’s shops, the soundstages east of McGuinness Boulevard, and the workshops of its industrial center.
Bushwick
Knickerbocker and Myrtle Avenues’ shops, and the warehouses and workshops of East Williamsburg beside it.
Bedford-Stuyvesant and Clinton Hill
Fulton Street around Restoration Plaza, and DeKalb Avenue and Pratt Institute in Clinton Hill next door.
The trades Brooklyn runs on, and what they need.
Six kinds of office we answer for every day, and what the service does for each.
Three steps, and nobody comes to your office.
Everything is set up from our office on 18th Avenue, before your numbers move.
- 01
Your numbers move
We port them at no charge. The move is set about a week out, Monday to Thursday at 6 PM, and your old service rings until then.
- 02
Built before the move
Your menus, groups, greetings and schedules are built from your answers first, so the first call lands on a system already waiting.
- 03
Phones, or none
Poly phones arrive set up and plug into your network, or staff use the Webex app. A person walks them through it.
Questions Brooklyn offices ask before they switch.
“Where is your office?”
At 5314 18th Avenue in Borough Park. It has been our one office since 2008. We are open Monday to Thursday 9 AM to 5 PM and Friday 9 AM to 12 PM, and we answer calls, texts and WhatsApp at 718.395.1550.
“Do you come to our office to set it up?”
No. Your numbers port from here, Poly phones arrive set up and plug into your network, and a person walks your staff through the system on a Webex meeting. New cabling, if an office needs it, is your IT company’s job.
“What does it cost for an office of fifteen?”
$29.95 per seat a month with every feature in every seat, so fifteen seats are $449.25 a month. Federal telecom fees are included, and New York sales tax is the only line added. Desk phones are optional and bought once.
“Can we keep our 718 numbers?”
Yes. Every 718, 347, 917 and 929 number ports in at no charge, landline or wireless. We cannot order new 718 numbers, so a new line usually comes from 929, and the 465 area code that started in June changes nothing for the numbers you have.
“Will it work on our building’s internet?”
Yes. The phones run on your office’s own connection, and Fios, Optimum and Spectrum all serve parts of Brooklyn. We do not sell internet or routers, so if a phone will not register, we work it out with you or with your IT company.
“Can the phones close early on Friday and for holidays?”
Yes. One schedule in the portal holds your hours, the Friday early close and the holidays, and every menu and group follows it. Before each holiday season we can record the greetings for you and swap them on.
“Who answers when we call you?”
A person on our team, by phone, text or WhatsApp at 718.395.1550 or at office@vocatech.com, Monday to Thursday 9 to 5 and Friday 9 to 12. After hours the AI Agent on our line takes the message.
“Is there a contract, or a trial first?”
No contract. Service is month to month, and your numbers leave with you if you go. There is no trial either. A person shows you the system on your own calls in a 30-minute Webex meeting and sets it up the way you want.
Near Brooklyn. The same service and the same people, a short drive in every direction from the office.
Every town we serveOne price, every seat
One price for every office in Brooklyn.
A person picks up, shows you the system on your own calls, and sets it up the way you want.
$29.95 per seat per month, every feature in every seat, month to month, no contract. New York sales tax is the only line added. Add-ons and usage