Know every caller.
Before you say hello.
A small desktop popup that surfaces who is calling, which account they belong to, and one-click links into every system you use. Before the third ring.
Four zones. Plus a history click away.
The popup is small on purpose and precise on purpose. Click the history icon next to the number and every past call, every text, every AI summary for this caller opens in one window. Nobody else has this.
Caller
The person on the other end. Their name and number, big and up top. A small 1-of-N navigator appears when the number matches more than one record.
Context fields
Whatever matters to your team. A coordinator name, a building, a patient, a case manager, a company, an email. You tell us what to show and we show it.
Quick links
One-click shortcuts into QuickBooks, Salesforce, HubSpot, HHAeXchange, or any system with a URL pattern. Scrollable carousel, as many as you need.
Controls
Answer, decline, silence before pickup. End, hold, resume, transfer during the call. A live timer on the right.
No lookup. No login. No lag.
Most CRM pop-ups ask the user to sign in, grant access, and wait while the system looks up the caller at call time. We do it the other way around.
- × User must log into the CRM first.
- × Each user needs integration permissions.
- × Lookup happens after the phone rings.
- × Credential problems break it silently.
- × Changes to the CRM mean reconfiguring every seat.
- We already know who matches the number on our side.
- CRM URLs and fields are sent inside the call event.
- Popup renders in milliseconds. No user login required.
- One admin changes the mapping once; every seat updates.
- Works with QuickBooks, Salesforce, HubSpot, HHAeXchange, Zoho, or your own URL patterns.
The list is not the limit. Anything with a URL pattern that takes a customer ID. A homegrown CRM, a case-management system, a custom admin portal. Works with Callpop. If you can link to a record, we can open it.
One phone number, many accounts.
A parent calls a healthcare office on behalf of three children. A property owner calls a management company about one of four buildings. The same phone number points to multiple records in the system. Callpop handles it.
The little 1/3 in the corner tells the receptionist this caller is linked to three records. Arrow keys or the chevrons flip between them. Each record has its own CRM links, so a single click opens the right account. No digging.
This is the feature our healthcare and property-management customers wait for. If your industry has one person responsible for several accounts, we have you covered.
Set it once. It stays out of your way.
Every setting a real desk worker asks for, one click away from the tray icon. Pick an answer device and a wrap-up window. Choose which corner, which monitor, how CRM links open. Toggle notifications for outgoing dials and internal extension calls. Set the ringtone and volume, or keep it silent if your headset already rings.
Answer with context, not a cold “hello.”
The first ten seconds of a call decide the rest of it. Callpop puts the caller's name, their account, their history, and one-click access to every system you use on the screen before you even pick up. The receptionist sounds like they were waiting for the call. Customers notice. Staff stop copy-pasting phone numbers into search bars. The call starts faster, ends sooner, and gets logged automatically.
One service. Six products. Every feature your team expects.
Everything on this page is part of the same Vocatech service. Nothing on it is an upgrade tier. Nothing on it is a premium add-on.
Callpop is included.
Every Vocatech seat gets Callpop on Windows. No add-on, no license to manage, no integration fee.