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Cisco Webex for everyone on your team.

Your Vocatech number lives inside the Webex app, with calling, messaging and meetings in one place, on Windows, macOS, Linux, iPhone and Android, beside the desk phones on the same line. Cisco built the app. We wire your phone system into it. Included in every seat.

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Included in every seat
What it does

Eight things, one app.

Calling, messaging and meetings, with your line wired in underneath. Nothing to switch between, and nothing to license.

Calling

Your number with the phone system behind it. Transfer, park, pickup, conference and hold, and a call that moves to your cell.

Visual voicemail

Your messages in the app, played in any order. The voicemail tab shows only on a seat that has voicemail switched on.

Messaging

Team spaces with files, mentions and search. With Textdock, a customer’s texts sit in a space beside the team’s own.

Meetings

HD video with screen share, breakout rooms, polls, captions and a transcript. 40 minutes on the starting package.

Your own settings

Our page inside Webex shows one seat its own line. Caller ID, voicemail, the forwards and your cell.

Call Back on your cell

Pair the app with your cell and a call rings the cell over the regular signal, out and in, with the business number showing.

The desk phone

Poly and Yealink desk phones ring with the app on the same extension, and the app pairs with the phone on your desk.

One sign-in

The Apps Login we give each seat, or Google and Microsoft when your company turns it on. The same login opens Callpop.

The app’s screens

Five screens, one extension.

The Webex app as a seat sees it, with the page of ours inside it and the tab in the portal that signs the seat in.

Your line

Your own settings, one row each.

A page of ours opens inside Webex and shows one seat its own line, nothing else.

  • Caller ID from the numbers your administrator allows.
  • Do not disturb, voicemail and where it goes, call waiting.
  • The four forwards, simultaneous ring and your additional numbers.
  • Live the moment you change it, and an administrator can turn it off.
Messaging

The team in spaces, the customers beside them.

One-on-one and team spaces, and with Textdock a customer’s texts in their own space.

  • Files, mentions, reactions and search across every space.
  • A message edited or deleted, a thread followed.
  • Presence and a status the team can see.
  • Vidcast, a recorded video message instead of a meeting.
Meetings

HD meetings, from a space or a link.

Your personal room or a space meeting, with the tools a meeting needs.

  • Screen share, breakout rooms, polls and a whiteboard.
  • Captions, a transcript and the Webex AI Assistant.
  • Up to a thousand participants, and a local recording.
  • 40 minutes on the starting package, longer on request at no charge.
On your cell

Your extension in your pocket.

The same app on iPhone and Android, with your number inside it.

  • A call moves from the desktop to the cell without dropping.
  • Call Back pairs the app with your cell, which rings over the regular signal.
  • The business number shows on calls you make from the cell.
  • Office Anywhere rings the cell with the extension, app or no app.
The Apps tab

One sign-in per seat, set in the portal.

The extension’s Apps tab holds the login the Webex app and Callpop share.

  • An email and a password, or Google and Microsoft sign-in.
  • The Webex card reads Cisco live, verified or the reason it is held.
  • The welcome email with the steps, sent again from the same card.
  • Callpop, Calldock in beta, and the settings page, each a switch.
What offices use it for

The same app, a different day in every office.

Every one of these is the Webex app as it ships on a Vocatech seat, on the devices the office already has.

Healthcare

The provider on call

After hours the provider’s cell rings with the practice’s extension over the regular signal, and a call back to a patient shows the practice’s number and never the cell.

Home care

The coordinator in the field

A coordinator takes the agency’s calls on the app in the car, a space per region holds the aides’ messages and files, and the desk phone at the office rings on the same line for the days inside.

Real estate

The agent on a showing

The office extension follows the agent to the showing, a tenant’s call moves from the desktop to the cell without dropping, and the building’s space holds the lease and the photos.

Accounting

Tax season on video

A client meeting runs from the firm’s space with the return shared on screen, captions for the client who asked, and a transcript the partner reads after. 40 minutes, or longer on request.

Retail

The stockroom

The manager answers the store’s line from the stockroom on the app, puts the caller on hold, and picks the call up on the desk phone at the counter, the same line on both.

Community

The board meeting

The board meets in a space of its own, with the files from last month, a meeting from the space when the vote needs faces, and the office number on every call the chair makes.

Why it is different

Cisco built the app. We wired your line into it.

Most local providers ship a softphone of their own. Ours is the Webex app from Cisco, the same software the largest companies run their days on.

The usual way

A softphone of their own.

  • A calling app the phone company wrote, desktop only.
  • Messaging in one app, meetings in another.
  • A separate login for each of them.
  • The cell on its own, the extension left at the desk.
  • Upgrades when the vendor gets to them.
The Vocatech way

The real Webex app, your line inside.

  • Calling, messaging and meetings in one window, one login.
  • Your extension on the desk, the desktop and the cell, the same line.
  • Our own settings page inside it, for your line alone.
  • Callpop on your screen, Textdock in your spaces.
  • Included in every seat, with nothing to license.
How it starts

Three steps, and your line is in your pocket.

A person installs it with you on a Webex call, signs you in, and shows you your line inside it.

  1. 01

    We create the seat

    The extension gets its Apps Login, an email and a password, or Google and Microsoft when your company uses them, in a welcome email.

  2. 02

    Install and sign in

    The app from Cisco’s own download page, on Windows, macOS, Linux, iPhone or Android. One computer at a time, and every phone.

  3. 03

    Pick up anywhere

    The desk phone, the desktop and the cell ring together. Call settings inside the app shows your line, and a change is live the moment you make it.

Straight answers

What offices ask about the app first.

“Do we need the app at all?”

No. A desk phone alone is a full seat. The app adds your computer and your cell as extensions on the same line, and brings the messaging and the meetings with it. Most offices run both, the phone on the desk and the app beside it.

“Does it work on a Mac and on phones?”

Yes. Windows, macOS, Linux, iPhone and Android, the same app and the same extension on each. A browser gives messaging and meetings without the calling, and a remote desktop copy of the app is not supported for calls.

“Does a Chromebook work?”

For messaging and meetings, yes. A Chromebook does not make or take calls on an extension, in the browser or with the Android build. For someone whose only computer is a Chromebook, a desk phone or Office Anywhere carries the calls.

“How long can a meeting run?”

40 minutes on the package every seat starts with, which most offices never reach. A longer package is yours on request at no charge, and we move the seat to it once its Webex account reads provisioned.

“Can my cell ring with my extension?”

Yes, two ways. Office Anywhere rings your cell with your extension over the regular cellular signal, app or no app. And the Webex app on the cell is a full extension on its own, paired with the cell for Call Back when you want it.

“Is this the same Webex everyone uses?”

Yes. It is Cisco’s Webex app with your Vocatech number inside it. You sign in with the Apps Login we give each seat, and a Webex account you already have from elsewhere stays separate, so the two never mix.

“Can I sign in on two computers?”

The line signs in to one computer at a time. A second computer takes the calling line from the first, and a remote desktop counts as a second computer. A phone or a tablet never takes the line from a computer.

“Where are my forwarding settings?”

On our own settings page inside the app, under Calling, then Advanced call settings. The four forwards with their rings, do not disturb, voicemail, call waiting, your additional numbers and your caller ID, each one row.

“Why does the app say a new version is required?”

Cisco retires old builds of the app on a schedule, and a build past its date is blocked until it is upgraded. A clean reinstall from Cisco’s own download page fixes it, and the sign-in details do not change.

“What does the app cost?”

Nothing beyond the seat. The app and its calling, messaging and meetings are included for every seat, with no license to buy and no upgrade to manage. The desk phone, the desktop and the cell are one seat, not three.

One service, eight parts. Everything on this page runs on the same phone system, is set in the same portal, and lands in the same Reports.

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Included in every seat

Webex, included.

Every seat includes the Webex app. A person installs it with you, signs you in, and shows you your line inside it.

$29.95 per seat per month, every feature in every seat, month to month, no contract. Add-ons and usage

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