Vocatech
Pricing

One price. Every feature.
Every seat. Always.

From your first user to your hundredth, your rate never changes, your features never get gated, and your bill never surprises you.

$29.95/ seat / month

Month-to-month. Every feature below, in every seat, always.

Two products on one invoice: Voice Line Service $9.95 and Collaboration Suite $20.00. Details.

  • Call queues, agents and overflow
  • Live call dashboard and monitoring
  • AI call transcription and summaries
  • Callpop, the caller before you answer
  • Business SMS, MMS, and WhatsApp
  • Mobile and desktop apps
  • Automatic call recording on every call
  • Auto attendant menus for callers
  • CRM integrations, real ones
  • Number porting handled for you
  • Business-hours and holiday routing
  • A person who knows your account
Contact

A real person walks you through it and sets you up the way you want.

* Over a hundred users? Reach out to sales.

The real math

Where that number actually sits.

We are not the cheapest, and we are not the biggest. Here is what the rest of the market looks like, for comparison.

Big brand
A national provider
Their own published plans
  • Base plan, annual$20 / seat
  • Middle tier (recording, reports)$25 / seat
  • Top tier (AI, analytics)$35 / seat
  • Month-to-month addsabout a third
  • Recovery and 911 fees15 to 20%
  • At a hundred+ usersContact sales
Upgrade paths are how they make the margin. The headline number is rarely what a growing team pays.
Local reseller
The shop around the corner
Call for pricing
  • Phones that ring
  • Someone local who answers
  • A published price for a small office
  • Transcripts and summaries in the price
  • Caller context before you pick up
  • No contract, in the fine print too
If phones ringing is all you need, they are fine. The quote comes after the site survey, and the setup fee is per line.
Vocatech
One price
Every feature, every seat
Month-to-month, honest all-in
  • Automatic call recording, every call
  • AI transcription and summaries
  • Live dashboard and analytics
  • Caller context before you pick up
  • No recovery fees, no surcharges
  • Same price at scale, transparent
The middle path. A serious phone system at an honest all-in price that does not rise.

If price is your only question, a local reseller may quote lower. If feature depth is your only question, the big brands have more logos on their partner page. Vocatech is for the office that cares about both.

Why one price

The pricing game we don't play.

Other providers know a small company does not need every feature. So they sell you a Core plan. Then as you grow you need CRM integrations, so now you are Advanced. Then you need real analytics, so now you are Ultra. Then your support needs show up, and there is a plan for that too.

By the time you have a hundred seats, you are on the top tier and the volume discount they offer still leaves you paying more per seat than you paid when you started.

We do not do that. Whether you have five users or a hundred, you get every feature at the same rate. As your team grows, you do not get pushed up a tier. You just get more of what you already had.

At scale, included

As your team gets bigger, so does what we wrap around it.

The price stays the same. What changes is the service around the account. None of this is a separate tier. It is what “included” means when you are big enough to need it.

The same person who knows your setup
One small team, the same people every time. No ticket queue to climb, nobody to re-explain the account to.
Several locations, one account
More than one office or company under one login, each with its own numbers, menus and scope.
The whole move, done for you
We port the numbers, build the menus and groups from your answers, and ship the phones configured.
Logins scoped to a department
A manager sees their team’s calls and recordings. Accounting sees billing. The admin sees it all.
Custom integrations
The in-house tool or the odd CRM. The API, webhooks and record links connect it.
The HIPAA agreement, included
Accept the Business Associate Agreement in the portal. No separate tier, no separate price.
Our pricing commitments

Every question people ask, already answered.

Eight promises that shape how we price. Read them top to bottom and you will know exactly what you are signing up for.

01

Why one flat price instead of tiers?

Tiers exist to push a growing account into a more expensive plan. We hold the same rate for every customer and include every feature from the first seat onward.

02

Is there a contract?

No contracts, ever. Month-to-month, always. Eighteen years of customers have stayed because the service works, not because they were locked in or billed to leave.

03

Do you charge extra for call recording or AI?

No upgrade tier. Call recording, transcription and AI summaries are part of the Collaboration Suite on every seat, from day one. No gating. No upsell call a year in to unlock the things you actually need.

04

Can we negotiate?

There is nothing to negotiate on the rate. Everyone pays the same. That is the point of the model. At scale we negotiate service, not price.

05

Why no volume discounts?

A volume discount is usually the moment a vendor pushed you into a more expensive plan and then gave a little back. We hold the rate from day one.

06

What about taxes and fees?

Telecom taxes and regulatory fees are on us. No recovery or compliance fees. Beyond that, only add-ons, usage, and sales tax where your state requires it. See our tax methodology page.

07

What about over a hundred users?

The rate stays the same. Larger accounts usually have moving parts. Multi-location, compliance, integrations. Easier to solve in a short conversation.

08

Cheaper somewhere else?

Probably on paper. You will not find a lower all-in number once taxes, fees, the tier you need, and a provider who does not know your name are added.

Optional

Only if you need them.

Additional phone numbers
$4.95/mo each
Virtual fax line
$14.95/mo
Paging / intercom service
$14.95/mo
AI Agent line

A line is one call at a time. Two lines minimum, so a transfer always has a path. It rides an account with at least one seat. The minutes are metered below.

$9.95/mo per line
Usage

Billed only when it happens.

Metered by the minute, the call or the message. Most seats never see a usage line.

Toll-free number
$2.00per month, per number
Toll-free minutes

Inbound calls to your toll-free number only.

$0.04per minute
International calling

Every destination, landline or mobile. Off until you ask us to turn it on.

$0.06per minute
Directory assistance (411)
$1.50per call
Metered messaging

For API messaging above the included allowance, and for mass texting. The general API key includes 20 messages a minute and 200 a day at no charge.

$0.02per outgoing message
AI Agent minutes

While the AI is on the line, counted by the second. No charge for a call it did not answer.

$0.20per minute

Outside of sales tax where your state requires it, and the add-ons and usage above when you use them, $29.95 is the number on your bill. No regulatory recovery fees. No surcharges.

Ready when you are.

A real person sets you up, ports your numbers, and stays with you.