Troubleshooting

Phones that will not register, bad audio, stuck ports, spam labels, and silent emails.

5 articles

Phone will not register
A new phone and a phone that used to work are two different problems.
Call quality
The one test to run, who is affected, and what each answer means.
Port delays and rejections
Why ports slip and how to unstick them.
Your calls show as Spam Likely
Where the label comes from, the free registration, and what we can do.
Notification emails stopped arriving
Fax notices, missed-call emails or invoices that stopped on one day.

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