Solutions · Real estate
Phone service for property managers and owners.
Tenants call about repairs, owners call about their buildings, and the emergency comes at night. We give each building its own number and greeting, show the tenant and the apartment before hello, and take repair requests at any hour, straight to the super.
The calls that come with every building.
Six of them, and what the service does when each one rings.
Every building answered on the same system.
What most managers live with, and what changes once the calls run through us.
One cell for every building.
- Tenants call the super’s own cell.
- Nobody knows which building is calling.
- A repair request sits in a voicemail.
- Photos of the problem go to one person.
- Every building pays for its own line.
Each building known, day and night.
- Each building has its own number.
- The tenant and the apartment show first.
- Repair requests come in at any hour.
- Photos land where the whole team sees them.
- One bill, with a seat for each person.
Three steps, and tenants dial the same numbers.
Nothing in the switch needs a visit, and the old lines ring until the numbers move.
- 01
Your buildings mapped
Each building gets its number and greeting, and the day and night schedule says who rings, the office, the super or the AI Agent.
- 02
Your tenants come in
Tenants and owners come in from your property system as a file, by email or on a schedule, with the building and the apartment as fields.
- 03
Your numbers move
Each building’s number ports at no charge, about a week out, on a Monday to Thursday at 6 PM, so tenants keep the number on the lobby sign.
Questions managers ask before they switch.
“Can each building have its own number?”
Yes. The first number is included, and each building’s number on a menu or a group is $4.95 a month. Each one can have its own greeting, its own hours and its own route at night.
“Who answers a tenant at 2 AM?”
Your night route decides. The line can ring the super’s cell, a group of supers, or the AI Agent, which takes the repair request, asks about an emergency first and texts it to the super on call.
“Does it work with our property software?”
Callpop opens the tenant in any system whose record address takes an id. The AI Agent can file a request in Rent Manager or any system with an API, and webhooks send each call to your own system.
“Can tenants text us?”
Yes, on the office or the building’s number, with photos. Your team answers in Webex, on the Messaging page or by email, and a group text reaches up to ten people in one thread.
“Can we record calls with tenants?”
Yes, every call or only some lines. New York and New Jersey let a party to the call record it, and each recording stays at least a year with a summary, ready when a dispute comes up.
“Does the super need a desk phone?”
No. The super takes the building’s calls on a cell through the Webex app or Office Anywhere, over the regular signal, and calls tenants back showing the office number, never their own.
“What does it cost for five people and ten buildings?”
$29.95 per seat a month, so five seats are $149.75. The first number is included, and nine more building numbers are $4.95 each, $44.55. Federal telecom fees are included, and New York sales tax is the one line added in New York.
“Is there a contract?”
No. Month to month, no early-termination fee, and every building’s number leaves with you if you go. There is no trial. A person shows you the system on your own calls and maps the buildings with you.
Where we serve property managers. Buildings in these towns are run with our office in Brooklyn, and every number on a lobby sign can port over.
Every town we serveOne price, every seat
One price for every seat in the office.
A person picks up, shows you the system on your own calls, and sets up the buildings, the night route and the repair line with you.
$29.95 per seat per month, every feature in every seat, month to month, no contract. New York sales tax is the one line added in New York. Nothing is added in New Jersey. Add-ons and usage