Vocatech

Locations · Spring Valley, NY

Phone service for Spring Valley and New Square.

Spring Valley’s 10977 ZIP is the largest business ZIP in the Town of Ramapo, with more than 2,100 establishments in the Census Bureau’s 2023 count, and builders and trade contractors are its biggest group. Business runs along Main Street, which is Route 45, and along Route 59 by the Thruway’s exit 14, and a third of Rockland’s licensed home care agencies give a Spring Valley address. We serve it from Brooklyn, about an hour away. Our business phone system (VoIP) runs on your office’s own internet, so nothing needs a visit.

Served from Borough Park, Brooklyn

Our office is at 5314 18th Avenue in Brooklyn, about 42 miles by the Garden State Parkway or the Palisades.

Where we work

Spring Valley, New Square and the hamlets around them.

Most of these share the 10977 ZIP and the Spring Valley exchange, and work as one place.

Main Street

Route 45 through the village, with North Main Street’s stores, the transit center and the end of the Pascack Valley Line.

Route 59 and exit 14

The Thruway interchange, the Spring Valley Marketplace and the large food stores along the road.

New Square

A village of under half a square mile off Route 45, on the 10977 ZIP, with a busy health center on North Main Street.

Hillcrest

A hamlet of the Town of Ramapo on the 10977 ZIP, with small shopping centers where Route 45 meets County Route 74.

Twin Avenue and Perlman Drive

Two health center blocks on Spring Valley addresses, with more than 200 enrolled clinicians between them.

Nanuet

Route 59’s shopping centers and Costco, and the offices of Airport Executive Park, one stop down the line.

Chestnut Ridge

Chestnut Ridge Road and Route 45 by the Thruway, most of the village on the 10977 ZIP.

Offices in Spring Valley

Builders, home care and the stores of Main Street.

Spring Valley counts more builders and trade contractors than any other kind of business, and more home care agencies than anywhere else in Rockland.

How the switch works

One evening, and Spring Valley is switched.

Everything happens from our office in Brooklyn, with your old service ringing until the move.

  1. 01

    845 numbers, ported free

    Your numbers move at no charge on a Monday to Thursday at 6 PM, about a week after the order, once your working day is over.

  2. 02

    Ready before it rings

    The menus, groups and schedules are built from your answers and tested on a temporary number before the move.

  3. 03

    Desk phones or apps

    Poly phones arrive set up for the Optimum or Fios line you have, and the Webex app works on every computer and cell the same day.

Straight answers

Questions from Spring Valley offices, answered.

“Is there an office in Spring Valley?”

No. Our one office is in Borough Park, Brooklyn, about 42 miles away. The switch is done from there, and the people who set up your system are the ones who answer when you call.

“What does it cost for twenty seats?”

$29.95 per seat a month with every feature in every seat, so twenty seats are $599.00 a month. Federal fees are included, and New York sales tax is the one line added. Paging and extra numbers are on the pricing page.

“Can our New Square and Hillcrest offices join one system?”

Yes. Most of them share the 10977 ZIP and the Spring Valley exchange, and one account can cover several buildings, with extensions that dial each other and a single bill.

“Can we keep our 845 numbers?”

Yes, at no charge. The Spring Valley exchange has received new 329 blocks since 2024, so a brand new line may start with 329. Every local call here is dialed with ten digits either way.

“Does it work on Optimum?”

Yes. Optimum and Verizon Fios both cover the village, and the phones run on either one. We do not sell internet or routers, so your IT company keeps the network, and we help them if a phone will not connect.

“Will the phones keep our Friday and holiday hours?”

Yes. Your hours, the early close on Friday and the holidays live in one schedule, and every menu and queue follows it on its own. We can record your holiday greetings before each season and switch them on for you.

“Who do we reach when we call?”

Someone on our team, at 718.395.1550 by call, text or WhatsApp or at office@vocatech.com. Monday to Thursday 9 to 5 and Friday 9 to 12 Eastern. Email is answered by a person, usually within the hour.

“Is there a contract, or a trial?”

Neither. You pay month to month, with no early-termination fee, and your numbers are yours to take. Instead of a trial, a person walks you through the system on your own calls in a 30-minute Webex meeting.

Near Spring Valley. Monsey is next door and Suffern is down Route 59, both on the same service and the same exchanges.

Every town we serve

One price, every seat

One price for every office in Spring Valley.

A person picks up, shows you the system on your own calls, and sets it up the way you want.

$29.95 per seat per month, every feature in every seat, month to month, no contract. New York sales tax is the only line added. Add-ons and usage