Developer guide

Connect your own software to your Vocatech account. Read calls, texts and faxes with their AI summaries, transcripts and recordings. Send texts and faxes. Look up who is calling, have an AI agent place a call, open a support ticket, and get an event the moment something happens.

Base URL

https://api.vocatech.com/v1

Authentication

Authorization: Bearer <key>

Format

JSON in and out, UTF-8

Every field

The API reference and the OpenAPI file

It is a plain HTTPS and JSON API for your servers. These hold everywhere:

• Server to server only. The API sends no CORS headers, so a web page cannot call it. A key never belongs in a browser, a mobile app or a code repository.
• JSON both ways. Send Content-Type: application/json with every request that has a body. Every answer is JSON, except 204 No Content.
• Times are UTC, in ISO 8601, like 2026-09-24T13:02:11.000Z. The dates you ask for are read in your time zone. See Pagination and dates.
• Phone numbers are 10 digits in requests and reports, like 7185550142. Formatting and a leading 1 are stripped. Text and fax webhooks write numbers with +1, like +17185550142.
• Your account only. A key reads and acts on its own account. Every read of calls, texts, faxes, recordings and caller history is written to your account's HIPAA access log, with the key that made it.

Support

Questions, a key that leaked, or an endpoint that does not behave: reach us, and a person picks up.

Tell us the time, the path and the status you got. Never send us your key.