Callpop installs like any other Windows app. Download the installer, run it, sign in with your extension and Vocatech credentials. Five minutes start to finish.
Windows only. No Mac version at this time.
Download
Your Vocatech onboarding email has a link to the Callpop installer. If you do not have it, email support or call 718.395.1550 and we will resend the download link.
The installer is around 20 MB. It is signed, so Windows SmartScreen should let it through without a warning.
Run the installer
- Double-click the downloaded
.exefile. - Click Install. No options to fuss with.
- When finished, Callpop launches into its first-run setup screen.
The app installs for your Windows user only. If multiple people share the same computer with different logins, each person installs their own copy.
Sign in
On first run, Callpop asks for two things. Your extension number and your Vocatech credentials. These are the same credentials you use for the admin portal at admin.vocatech.com.
If your extension is 204 and your login is marcus@companyname.com, enter those. Callpop confirms by reaching our servers and linking the app to your seat.
Pin to tray
By default, Callpop lives in the system tray (the icons next to the Windows clock). Click the small up-arrow in the tray, find the Callpop icon, and drag it out into the always-visible area. Easier to find when you need the settings menu.
Test with a real call
Ask someone to call you, or have a coworker dial your extension. Within one ring you should see the popup in the lower-right of your screen with the caller's info.
If nothing appears, check that Callpop is running (the tray icon should be there), and that Windows notifications are not set to Do Not Disturb. If it still does not work, call support.
Auto-start on Windows
The installer enables auto-start by default, so Callpop launches whenever you log in to Windows. If you ever want to change that, open Callpop's settings and toggle Start with Windows.