By area
Callers
Written beside the API’s code, and read from it every hour.
| Method | Path | What it does |
|---|---|---|
| GET | /v1/callers/{number} | Everything the account knows about one number |
| Parameter | Meaning |
|---|---|
days | How far back, 1 to 365. 90 by default. |
limit | Up to how many calls, and messages, 1 to 50. 10 by default. |
include | Any of contacts, calls, messages (the default is all three) and transcripts |
The answer has number, days, contacts (up to 5), calls (each with handled_by, summary and its journey), messages (text cut at 400 characters), last_call, last_incoming, last_outgoing and counts. The calls come from the same data as GET /v1/calls. Transcripts, when asked for, are cut at 6,000 characters. The agents scope reaches this route.