Cisco now requires a new method for deploying the Secure Client (formerly AnyConnect) to support Umbrella Roaming. Follow these steps for the client to work properly.
Watch the setup video
Click here to watch a step-by-step walkthrough
Download the installer
Run the file labeled setup (make sure it is the application file, not the HTML application).
During setup, only check the following options:
- Umbrella Roaming Security
- Diagnostic and Reporting Tool
Uncheck everything else.
Add the OrgInfo.json file
After the installation is complete, check your email for the file named OrgInfo.json that we sent you.
Important: If you have downloaded the file multiple times, make sure the name is exactly OrgInfo.json (not OrgInfo (1).json or similar).
Place the file in the correct folder
- Press Windows + R
- Type:
%ProgramData%\Cisco\Cisco Secure Client\Umbrellaand press Enter - Move the
OrgInfo.jsonfile into that folder - Click Continue if prompted for administrator permission
Finalize
After dragging the OrgInfo.json file into the folder, you can close the window.
Wait a few minutes. Umbrella should start working automatically.
If it does not start, try restarting your computer.