10DLC stands for 10-digit long code. It is the registration program every US carrier now requires before a business number can send SMS. Without it, your texts will either fail to send or get filtered as spam.
Vocatech handles the submission for you. You give us the information once, we register your brand with the carriers, and your number is cleared to send.
What we need
The carriers want to know a real business is behind the number. Four pieces of information:
- Legal business name. The name on your IRS paperwork, not a DBA.
- EIN. The nine-digit federal tax ID issued to your business.
- Website URL or Google business listing. A public page the carriers can use to verify you are a real operating business.
- Company address. The registered business address, matching your EIN filing.
That is the entire list. We do not need bank statements, incorporation documents, or proof of ownership.
What the brand is
A 10DLC brand is a record that says "this business exists and is allowed to send SMS." It is filed against your EIN.
One brand covers your entire company. If you later add more numbers on Vocatech, they attach to the same brand. You do not re-register.
How long approval takes
Approval is usually same day to three business days. On a good day your brand is cleared within hours. On a slow day, the carrier reviewer flags the submission for a manual look and it takes the rest of the week.
The variance is on the carrier side, not ours. Once we submit, we wait for their response like everyone else. You will be able to receive SMS while waiting. Outbound SMS starts working the moment the brand is approved.
Why this exists
Until a few years ago, any business could send SMS from a regular number with no registration. The result was a flood of spam and phishing texts, and the carriers responded by requiring every legitimate business to register.
It is not a Vocatech policy. It is a mobile carrier policy that every US VoIP provider follows. The goal is to keep your messages delivering cleanly while the carriers block the unregistered traffic.
If rejected
Rejection is uncommon, but it happens. The two usual causes are a legal name mismatch (the name you gave us does not match IRS records) or a website that does not clearly describe the business.
We will tell you exactly what the carrier flagged and help you fix it. Most rejections are resolved in one follow-up submission.