The short answer
MCP, the Model Context Protocol, is the standard an AI assistant uses to read live data and take actions. Vocatech does not offer an MCP connector for customer accounts today. Two ways work now, and they cover most of what people ask an assistant to do.
For an AI that writes code
Hand your coding assistant the developer guide, which comes in plain text for it, and the OpenAPI file, which holds every route. Paste the rules on the AI page before you ask, so the code it writes keeps your key on your server and tries every send as a dry run first. It works through the REST API with your own key, like any other software of yours.
For a question about your own calls
Ask AI, inside the portal, answers plain questions about your account from your calls, texts, call centers, users and settings. Who called most this week, which calls were missed and never returned, what a customer said on Tuesday. It is in beta, and it reads only the account you are signed in to.
Getting help
If you want an assistant wired into Vocatech and are not sure where to start, call 718.395.1550 or email support with the assistant you use. A person picks up and tells you the way that works today.